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Question/Problem Question/Problem
  How to set up BES Text Message Archiving
Answer/Resolution Answer/Resolution
 

**Before starting, you will need the following FTP information items the are provided from a Smarsh technician. This is provided via email.

  • BES FTP Username
  • BES FTP Password

 

These instructions are intended for a technician who is familiar with managing a Blackberry Enterprise Server.

This script needs to be implemented on the BES server to capture SMS logs and upload them to Smarsh for archiving.

 

 

Steps:

  1. Download pscp.exe from the PuTTY Download Page, and save it to C:\Windows\System32
  2. Download and open the besupload.zip file and extract the besupload.cmd script.
  3. Right-click the script and choose "Edit", then set these variables:
    • BESLOGS - verify that this is the correct path to the Logs directory on your BES server
    • SMARSHUSER - set to the FTP username provided by Smarsh
    • SMARSHPW - set to the FTP password provided by Smarsh
  4. Create a Scheduled Task to run the script at a designated time that you choose. This creates the automation to upload logs on a daily basis.
    • We recommend running this script after midnight each day.

 


Keywords : bes, blackberry, archiving, text, message
Category : Instant Messaging
FAQ ID : 479
Last Updated : 5/19/2016