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Question/Problem Question/Problem
  How to Journal from Lotus Notes/Domino
Answer/Resolution Answer/Resolution

**Before starting, you will need the following items the are provided from a Smarsh technician. This is provided via email.

  • Journaling Address
  • Trailers Address


These instructions are intended for a technician who is familiar with managing an IBM Lotus Notes/Domino.

Our technical support department is able to verify if your server's journal feed is actively sending messages to Smarsh. If journaling is not working, and it is determined there is an issue with your server, our ability to troubleshoot is limited. We will do our best to verify that our systems are working correctly and point you in the right direction to troubleshoot the problem.

To complete the rest of the setup please implement this instructed type of journaling.

Journaling Setup:

SmarshArchive Database Files Setup:

**If you do not require BCC recipients or Expanded distribution groups, you can follow this easier guide below. The above database files nor Trailers Address are not required for this alternative setup.

Journaling Setup:

Keywords : journaling, lotus, domino, ibm, notes
Category : Email Archiving
FAQ ID : 473
Last Updated : 9/16/2016