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  How to Journal from Office 365
Answer/Resolution Answer/Resolution

**Before starting, you will need your unique journaling address from a Smarsh technician. This is provided via email.

These instructions are intended for a technician who is familiar with managing a Microsoft Office 365.

Our technical support department is able to verify if your server's journal feed is actively sending messages to Smarsh. If journaling is not working, and it is determined there is an issue with your server, our ability to troubleshoot is limited. We will do our best to verify that our systems are working correctly and point you in the right direction to troubleshoot the problem.

To complete the rest of the setup please implement this instructed type of journaling.

Journaling Setup:

Keywords : journaling, office365, office, 365, exchange, journal, archiving
Category : Email Archiving
FAQ ID : 470
Last Updated : 10/20/2016