Help & Frequently Asked Questions Help & Frequently Asked Questions

Help & FAQ Home  |  Most Common Questions  |  Browse by Category  |  Search Entries

Search FAQs
Keywords: FAQ ID:

Question/Problem Question/Problem
  What are the POP/IMAP settings for ?
Answer/Resolution Answer/Resolution
  POP/IMAP Hosted Setup Information:

If you're using Microsoft Office:
Step-by-step instructions are available for Microsoft Outlook 2007 and 2010. Click here to download:

Outlook 2010 Setup Guide (POP3 SmarshConnect).pdf


Use the technical setup details listed here to configure your email client software or device. For step-by-step setup guides for the most popular software and devices, and answers to common questions, see below.

Please note:
If your email address is configured on a hosting solution other than Smarsh, you may need to remove this existing setup from your mail application before configuring your Smarsh Hosted email address. Before doing so, it is advised that you back up your previous configuration to better ensure that no data is lost.

Technical Setup Details
mail.smarshconnect.comincoming server port: 995
mail.smarshconnect.comincoming server port: 993
smtp.smarshconnect.comoutgoing server port: 587

When asked for your username, enter the full email address, e.g. "" (not just the first part).

My question wasn't answered here. What can I do?

Category : Email Hosting - POP/IMAP
FAQ ID : 426
Last Updated : 11/6/2014