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Question/Problem Question/Problem
  How do I set up an IMAP account in Apple Mail? (POP and IMAP Settings are listed in the table at the bottom of this document)
Answer/Resolution Answer/Resolution
 


Click on the Apple Mail icon on the Apple Dock.





When the Apple Mail add account page appears, choose "Add Other Mail Account..."






In the Add Mail Account page, fill in your name, email address, password and Click Create.





Next, if Apple Mail cannot auto-configure your account, it will prompt you with the message "Account must be manually configured". Click Next to continue.






Select IMAP as your Account Type. Choose the incoming Mail Server settings that were provided in the email received from Smarsh. Type in the full email address for the user name and type in the password. Click Next.






If the system does not recognize the settings needed, it will display a prompt saying it requires additional account information. Click Next.





Type 993 for the Port Number, check Use SSL, select Password for Authentication and click Next.




Type in the Outgoing Mail Server, the full email address for the User Name and the password. Click Create when done.






If the system does not recognize the settings needed, it will display a prompt saying it requires additional information. Click Next.






Type in 465 for the Port Number, check Use SSL, select Password for Authentication and Click Create to finish setting up the email account. (For SMTP with TLS, use Port Number 587).







If you want to verify that your email account is complete/enabled, click on Mail > Preferences and select the Accounts tab in the window. A summary of account information can be viewed there.






Note:

To verify that the incoming and outgoing settings are correct, you can select Mail Connection Doctor under the Window menu in Apple Mail.





Technical Setup Details
ProtocolHostname (this is not actual server names, examples only)Port
POP3servername.smarsh.com110
POP3 with SSL
servername.smarsh.com995
IMAPservername.smarsh.com143
IMAP with SSL
servername.smarsh.com993
SMTP
servername.smarsh.com25 or 587
SMTP with SSL
servername.smarsh.com465
SMTP with TLS
servername.smarsh.com25 or 587

Keywords : imap, apple, mail, setup, pop
Category : Email Hosting - Other Email Clients
FAQ ID : 402
Last Updated : 2/4/2016