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Question/Problem Question/Problem
  How do I create new accounts to access The Archiving Platform?
Answer/Resolution Answer/Resolution

Additional SMC user accounts can be created if you:

  1. Scroll over the Admin menu.
  2. Then, select Users (as shown in Figure 1.1).

Figure 1.1



When the Users page opens, click the Add New User link (as shown in Figure 1.2).

Figure 1.2


After clicking the Add New User link:

  1. Enter the New User information.
  2. Enter the Password information and opt to Force Password Update upon initial login.
  3. The Personal Data is optional.
  4. In the Web Settings area, set the Access Level to "Web Access”.
  5. Then, click the Save button (as shown in Figure 1.3).

Figure 1.3


After saving, you will see a green notification stating "Your changes have been saved” and the new account will appear in your list of Users (as shown in Figure 1.4).

Figure 1.4

After you have created the new user account, if your firm is using the SMC's Hierarchy structure, you may also need to grant Message Review Permissions or Manage Hierarchy Tree Structure Permissions.
Or, you can start the process to Add a New SMC User Account.

Keywords : training, SMC, Smarsh Management Console, users, the archiving platform
Category : Smarsh Archiving Platform
FAQ ID : 341
Last Updated : 9/17/2015