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Question/Problem Question/Problem
  I forgot my SmarshEncrypt password!
Answer/Resolution Answer/Resolution
 
If you forgot your SmarshEncrypt password you can easily retrieve it.  Just head to the link below and enter your user name and email address and it will get sent to that email address (this must be your email address we have on file): 

https://smarshencrypt.smarsh.com/prinsite/my/t_recover_login.asp
 
If you are unsure of your user name please send an email to support@smarsh.com with the following information:

First Name:
Last Name:
Email Address:

We will then send you your user name.

Keywords : Password Username
Category : smarshEncrypt
FAQ ID : 270
Last Updated : 4/12/2011