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Question/Problem Question/Problem
  How do I configure my Blackberry?
Answer/Resolution Answer/Resolution
  Blackberry Setup Guides

Overview:
To configure a Blackberry to access your email account, follow these instructions.  You will need to know which server your email account is hosted on, and whether your account is set up on our Blackberry Enterprise Server or not.

Blackberry Enterprise Server:
If your account is set up on our Blackberry Enterprise Server, you should have been given an activation password (not the same as your email password).  Follow these instructions:
Blackberry (BES) Activation Instructions.pdf

Blackberry Internet Service:
If your account is not set up on our Blackberry Enterprise Server, download the appropriate setup instructions depending on which server your account is hosted on.

If your account is hosted on one of our POP3 servers:
BIS Setup Guide (POP3).pdf

If your account is hosted on our Exchange 2007 (smarshexchange.com) environment:
BIS Setup Guide (SmarshExchange).pdf

If your account is hosted on our Exchange 2003 (exmail.smarsh.com) environment:
BIS Setup Guide (Exmail).pdf

If your account is hosted on an Exchange server not listed above, Blackberry setup instructions are not currently available.  Please contact Smarsh Support for assistance.


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Category : Email Hosting - Blackberry
FAQ ID : 230
Last Updated : 8/30/2010